Description
We are looking for an Analyst (Business/Systems) for our corporate communication platform team, which combines a messenger, email, meetings, and calls. We want to work deeper on the interface so that users remain satisfied, and the development team gains another reliable assistant and like-minded colleague.
Responsibilities
- analysis of business requirements, development and approval of system requirements for new features, modification of existing system modules, description of APIs and protocols, implementation of tasks for integration with third-party services
- approval of interface requirements from related information systems
- description of new and modification of current business processes
- generation and validation of product hypotheses
- product positioning, identification of unique and hidden advantages, differentiation from competitors
- analysis and segmentation of the target audience and creation of user personas
- identifying problems and customer journeys for their resolution
- requirements management, creation and approval of documentation in Confluence throughout the entire project lifecycle
- participation in describing scenarios and passing UAT (User Acceptance Testing)
- participation in conducting CustDev and user research
- review of test scenarios for modified/new features
- conducting negotiations with adjacent teams, documenting agreements, tracking the status of agreements.
- development of business requirements, acceptance criteria and interaction with the systems analyst
- development of recommendations for improving product UX/UI and testing product usability
- analysis of user feedback and inquiries
- active collaboration with the product owner, developers, testers, and adjacent teams (Cybersecurity, Implementation, Support)
- assisting the PM in preparing slides for product presentations
- tracking news, updates, and roadmaps of competitors.
Requirements
- higher education
- work experience as a systems analyst – 3+ years
- knowledge and practical experience with SQL and BPMN notation
- understanding of integration technologies REST, Kafka and data exchange formats XML/XSD, JSON/JSON-Schema
- willingness to understand the product at the level of business requirements
- experience creating CJM, User Story, Jobs To Be Done, Use Cases
- analytical mindset, ability to listen and argue competently, propose and justify solutions, find compromises
- ability to delve into the needs of customers, users, and product goals, structure requirements and knowledge
Will be a plus
- software development experience on the vendor side
- experience with GraphQL, Sequence (UML)
- experience in creating products in the field of digital business transformation, communication and collaboration tools
- skills in planning and estimating one's own effort
- experience in creating products in the field of digital business transformation, communication and collaboration tools
- experience participating in presales and demonstrations for decision-makers on the customer side.
Conditions
- location: Moscow, Poklonnaya 3k1
- hybrid work format possible
- flexible start time
- salary level determined after the interview
- team of professionals in their field
- free gym
- private health insurance from the 1st day of work
- training and certification at company expense (including English language training is reimbursed)
- established processes for onboarding, evaluation, and a clear career growth system within the company
- a mentor during the adaptation period and a rich corporate life in which you can participate voluntarily.
