Merchant Support Team Lead (Fintech / Payments)

🔥 We’re Hiring: Merchant Support Team Lead (Fintech / Payments)

Fast-growing Fintech project is looking for a strong Merchant Support Team Lead who knows payment flows, PSPs, and how to keep operations running smoothly.

📍 Relocation to Limassol, Cyprus

What you’ll do: • Lead the Merchant Support team • Control SLA, tickets, and communication quality • Handle escalations with PSPs, providers, and internal teams • Monitor payment issues, refunds, chargebacks, and incidents • Improve processes and optimize operations

What we expect: • Experience in iGaming / Fintech / Payment Operations • Strong understanding of transactions, PSPs, refunds, chargebacks • Leadership or team coordination experience • English Intermediate+

💰 Salary from €3000 net/month

📍 Location Cyprus (Relocation package provided)

🎁 Benefits • Full relocation support (tickets, accommodation, documents) • Flexible remote/office work • Paid time off, vacations, sick leaves • Career growth opportunities • Work with cutting-edge fintech technology

📩 Apply / Contact Send your CV via Telegram DM.