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🔥 We’re Hiring: Merchant Support Team Lead (Fintech / Payments)
Fast-growing Fintech project is looking for a strong Merchant Support Team Lead who knows payment flows, PSPs, and how to keep operations running smoothly.
📍 Relocation to Limassol, Cyprus
What you’ll do: • Lead the Merchant Support team • Control SLA, tickets, and communication quality • Handle escalations with PSPs, providers, and internal teams • Monitor payment issues, refunds, chargebacks, and incidents • Improve processes and optimize operations
What we expect: • Experience in iGaming / Fintech / Payment Operations • Strong understanding of transactions, PSPs, refunds, chargebacks • Leadership or team coordination experience • English Intermediate+
💰 Salary from €3000 net/month
📍 Location Cyprus (Relocation package provided)
🎁 Benefits • Full relocation support (tickets, accommodation, documents) • Flexible remote/office work • Paid time off, vacations, sick leaves • Career growth opportunities • Work with cutting-edge fintech technology
📩 Apply / Contact Send your CV via Telegram DM.
from 3,000 EUR
per month
Cyprus, Limassol
Relocation
Full-time
Employment
Hybrid
Work Format
Lead
Grade
B1 - Intermediate
English Level
Customer Support
Specialization
FinTech
Industry
Product company
Company Type
Cyprus, Limassol
Relocation
Full-time
Employment
Hybrid
Work Format
Lead
Grade
B1 - Intermediate
English Level
Customer Support
Specialization
FinTech
Industry
Product company
Company Type
By job title
By job title