In OTP Bank, we are looking for a Chief Product Owner (Digital Tribe).
Digital Tribe (Digital Customer Service - Mobile App and Internet Banking). We are looking for a Leader for the Digital Common Platforms cluster to build the best emotional digital banking in Russia. The cluster has 95-100 people, including teams related to common services, platform and integrations, a data team, and a design platform team.
About 90% of this relates to mobile app platforms and similar areas.
What you will be doing:
- The Head of Common Digital Platforms is responsible for the development and management of common digital platforms, engineering services, and platform capabilities of the OTP Bank Digital Tribe.
- The role combines product mindset, technical expertise, and systems leadership. Responsibilities include the reliability of digital channels, core integrations, infrastructure services, Automation QA, platform analytics, design governance, and the development of common engineering standards.
- We are looking for a leader capable of simultaneously understanding the customer experience, the architecture of digital platforms, delivery processes, and organizational development. The ability to build partnerships, establish operational rhythm, manage priorities, and ensure the scalability of Digital is important.
- The role involves active participation in the development of the mobile app, internet banking, platform services, and the bank's AI-ready capabilities.
Requirements:
- 5+ years of experience managing digital, platform, or engineering divisions.
- Strong product mindset and understanding of the customer experience for digital products.
- Deep understanding of digital systems architecture, integrations, and platform approach.
- Experience with high-load systems, reliability, and performance.
- Understanding of DevOps / SRE / SDLC / Automation QA practices.
- Experience managing cross-functional teams and complex organizational interactions.
- Experience in forming engineering standards and quality practices.
- Understanding of UI/UX, CJ (Customer Journey), and design governance.
- Strategic and systems thinking skills.
- Ability to establish operational rhythm and manage priorities.
- Strong communication and leadership skills.
- Experience interacting with architecture, infrastructure, security, and product teams.
- Ability to work in conditions of high uncertainty and large-scale changes.
- Interest in modern technologies, AI, and platform engineering approaches.
- English language proficiency sufficient for working with documentation, presentations, and international teams.
- Experience in fintech / digital / banking is an advantage.
