Description
Due to the expansion of the conversion business and the launch of new products to the market, the Sberbank support team is looking for a specialist for the position of support engineer.
The main responsibility will be setting up and maintaining the operability of production and test environments, resolving emerging incidents, participating in the development of systems from the perspective of reliability and stability, as well as organizing acceptance tests and deployments of new software versions.
Responsibilities
- implementation of new versions of automated systems (AS): organizing and participating in installation and configuration work
- organizing and conducting acceptance tests for AS
- supporting test and production landscapes of AS
- interacting with developers and related IT departments on issues of implementation and support of AS
- ensuring uninterrupted operation of supported AS within agreed SLAs
- resolving high-priority incidents for AS, organizing and participating in work to restore AS operability
- studying and analyzing AS monitoring results, forming operational requirements for improvements to enhance system performance and reliability
- configuring and supporting integration solutions with interconnected systems
- organizing monitoring and updating it during AS operation
- providing consultations and support to AS users, configuring user group access rights and roles, fulfilling requests for connecting to AS
- working with requests, incidents, risks, problems.
Requirements
- higher technical education
- experience in supporting and administering high-load automated systems from 2 years (preferably in the banking sector)
- experience with Linux, command line experience
- experience commissioning AS "from scratch"
- experience with PostgreSQL DBMS, ability to write complex database queries
- experience with application servers and message queues
- knowledge of DevOps approaches and tools
- experience with OpenShift, kubernetes.
Additional requirements (will be a plus):
- knowledge of Agile principles and ceremonies
- use of Grafana, Elastic, Kibana tools.
Conditions
- comfortable modern office near Leninsky Prospekt metro station, work format - office
- corporate gym and relaxation areas
- more than 400 educational programs from SberUniversity for professional and career development
- extended voluntary health insurance (DMS), preferential insurance for family and corporate pension program
- free SberPrime+ subscription, discounts on products from partner companies
- referral bonus for recommending friends to the Sber team.
