Online Support Specialist

Salary: 85,000–95,000 ₽

Responsibilities:

• Respond to user questions in writing and help resolve them
• Find the necessary information to answer user questions
• Advise users on the company's products and services
• Clarify details needed to resolve an issue
• Enter information and work results into CRM

Requirements:

• Confidently work on a computer and quickly learn new software
• Express thoughts clearly and understandably in writing
• Work with data attentively and do not miss important details;
• Know the basics of Word and Excel
• No experience required — we will teach you everything you need before starting work

Conditions:

• Fully remote work — you can work from home
• 5/2 or 2/2 schedule — you can choose a suitable option
• Paid training before starting independent work
• Mentor during the adaptation period — you won't have to learn the first tasks alone
• Stable payments twice a month
• Opportunity to gradually expand your range of tasks and develop within the company