VK** is looking for a Head of Client Relations Department to lead the function of working with large businesses and be responsible for the development of VK's largest advertisers.
The scope of responsibility includes relations with key clients, their business growth within VK, team management, and sales development for the entire ecosystem's advertising inventory.
Responsibilities:
- Management of the department for working with the largest advertisers
- Responsibility for achieving the client portfolio plan
- Developing client relationships at the CMO, Marketing Directors, Brand Directors, and other senior decision-maker levels
- Forming the development strategy for key clients: potential, growth points, annual plans, deals, JBP
- Selling VK's entire advertising inventory: performance, branding, video, special projects, influencer marketing, offline, and new ecosystem products
- Increasing VK's share in client advertising budgets
- Managing large complex deals and negotiations
- Working with client terms and challenging commercial proposals
- Managing a team of managers and account managers
- Setting goals, developing the team, and monitoring results
- Building processes for account planning, pipeline, forecast, and client strategy
- Coordinating work with product, marketing, analytics, special projects, and other internal teams
- Representing the client block to the company's management
Requirements:
- Significant experience working in a large advertising agency
- Experience managing the largest federal clients and large advertising budgets
- Experience in a Client Service Director / Business Director / Managing Director role for the client division or a comparable level
- Team and manager management within the client block
- Strong relationships and understanding of the structure of the largest advertisers in the Russian market
- Ability to negotiate at the senior marketing management level
- Deep understanding of digital, media, and the modern advertising market structure
- Experience in integrated planning: digital, video, branding, performance, special projects, and other channels
- Ability to look at client tasks more broadly than a single placement or advertising product
- Strong presentation and negotiation skills
- High level of independence and ownership
- Ability to work in a complex matrix structure and bring together different teams around a client task
- Ability to build long-term relationships with major clients and become a senior partner to them
- Understanding of the client's business, their marketing objectives, and the ability to translate them into a development strategy within VK
- Confident work with large budgets, tenders, complex terms, and senior stakeholders
- Ability to manage a large team, develop managers, and build an effective work structure
- Good orientation in the market, products, agency model, media mix, and competitive environment
- Independence in decision-making
The company offers:
- Flexible working hours
- Bonuses and discounts from partners
- Office in the city center
- Voluntary medical insurance (DMS)
- Professional team
