Remote Vacancy.
The job platform Konsol.Pro is looking for a Director of Client Development.
Konsol.Pro is a Ministry of Digital Development accredited IT company and an official partner of the Federal Tax Service. The company helps businesses collaborate conveniently and safely with freelance employees: automating onboarding, payments, and document flow, relieving clients of operational burden and risks. Industry leaders trust the company: Dodo Pizza, Magnit Delivery, Citydrive, Yasno, Yoomax (Maximum Education), Etagi, eLama, and others.
They are looking for a director with strong commercial thinking and sales experience, who will transform accounting from a support service into a commercially managed function that influences revenue, retention, and client base growth.
Responsibilities:
- Manage the client portfolio: segment the base by risk, potential, and service economics
- Reduce churn and identify early churn signals before a client actually leaves
- Launch initiatives for retention, expansion, upsell, and cross-sell
- Restructure accounting processes: roles, KPIs, escalation rules, reporting, and management rhythms (currently responsible for two accounting departments)
- Measure the results of changes through metrics, cohorts, control groups, revenue dynamics, and team efficiency
- Automate repetitive processes, including using AI tools
Candidate Expectations:
- Experience managing an Account Management / Revenue team in B2B SaaS, platform business, subscription, or transactional model
- Commercial thinking and understanding of metrics: churn, retention, LTV, expansion revenue, revenue per account
- Experience managing a client portfolio: segmentation, churn risks, growth points, upsell/cross-sell
- Ability to work with numbers and demonstrate the financial impact of changes
- Management experience: restructuring processes, KPIs, team structure, and management rhythms
- Practical experience using AI/automation to improve team efficiency
Company Offers:
- Work in a market-leading company in its segment
- Maximum freedom in decision-making, a transparent opportunity to directly influence your results
- The most modern approaches to business
- Opportunity to build high-quality product accounting that meets market demands
- Primarily remote work format with brainstorms at the office in Moscow, Belorusskaya metro station
- Official employment under the Labor Code of the Russian Federation, salary + quarterly bonus, income level to be discussed individually with candidates
