Description
IT B2C is the largest ecosystem at Sber. We are more than 8000 people across 18 cities in Russia. We are engaged in the development and enhancement of retail solutions, making the Bank's services more accessible, secure, and convenient.
We are waiting for you!
A project for supporting systems in test and production environments related to the operation of the Bank's contact center and other customer interaction channels (such as CRM, Chats, Chat-bots, Virtual Assistant, and others).
Responsibilities
- resolving system incidents, including finding and applying workarounds
- IT service administration
- administering supported systems, subsystems, and related programs and devices, monitoring supported systems, maintaining test resources (environments)
- participating in the organization and execution of acceptance and load testing
- monitoring the correction of errors identified during system testing or operation
- conducting system release deployments
Requirements
- experience in administering/supporting automated systems
- experience managing changes, incidents, and problems for automated systems (ITSM), working with SD and bug-tracking systems (HP Service Manager, JIRA)
- experience with PostgreSQL DBMS
- knowledge of SQL. Experience developing PL/SQL procedures is a plus
- experience working with Unix
- experience working with Git, Ansible, Jenkins
- experience working with Nginx and Kafka
- experience working with Splunk, Zabbix
- knowledge of JAVA is a plus
- experience with GridGain / IgniteSE is desirable.
Conditions
- Office-based work format
- annual bonus and annual salary review
- extended voluntary health insurance from day one and preferential insurance for family
- Sber Corporate University, internal educational platform, participation in IT conferences
- office at Kutuzovskaya, with rest zones and a gym
- preferential mortgage at Sber, corporate pension program, SberPrime+ subscription, discounts from partners and group company services
