Konstantin Chaykin Manufactory is the only high watchmaking art production in Russia, where true mechanical masterpieces are born. We create not just watches, but unique mechanical works that combine centuries-old traditions with innovative technologies.
We are looking for a strong VIP Client Manager for Russia.
We need not a classic store salesperson, but a person who can independently form demand, build long-term relationships with private clients and collectors, create the right atmosphere around the brand, and turn acquaintances into real sales.
This role is for someone with high personal energy, good taste, strong communication skills, and the ability to work not “on incoming traffic,” but in actively developing the client base.
Main Tasks
- Actively develop and expand the base of private clients and collectors in Russia;
- Independently search for, attract, and build relationships with potential brand buyers;
- Maintain and develop relationships with existing VIP clients;
- Organize personal meetings, private viewings, private appointments, and other formats of personal client interaction;
- Initiate and oversee events that help the brand find new clients and strengthen ties with existing ones;
- Work with recommendations, closed circles, clubs, communities, private networks, and other entry points to the target audience;
- Represent the brand at events, meetings, and private presentations, act as a speaker to the audience;
- Accompany the client throughout the entire journey: from the first contact to the deal and further relationship development;
- Maintain the client database, communication history, and client work reporting;
- Participate in shaping the correct tone of voice and client experience around the brand.
We are looking for someone who
- Has experience in sales, working with VIP clients, private sales, client relations, or business development;
- Knows how not to wait for incoming traffic, but to find clients themselves and create reasons for contact;
- Understands the psychology of a wealthy client and knows how to work with trust, status, interest, and long sales cycles;
- Is capable not only of selling but also of building a circle of people around the brand;
- Can independently propose an event idea, gather the right audience, and bring the initiative to completion;
- Knows how to communicate confidently, subtly, and without pressure;
- Understands that in the luxury segment, it's not the “product” that sells, but the story, context, emotion, status, and belonging.
Mandatory Requirements
- Experience working with high-level clients;
- Proven experience in active sales, client base development, or client acquisition;
- Proficient spoken and written Russian language;
- High level of self-organization, initiative, and responsibility;
- Readiness for active work outside the office and store: meetings, events, private viewings, network development;
- Ability to systematically and accurately manage CRM, client lists, communications, and follow-ups;
- Presentable appearance, good taste, and the ability to match the level of the brand and audience.
Desirable
- English language will be an advantage, but is not a mandatory requirement;
- Experience in the luxury, watches, jewelry, premium automotive, art, fashion, real estate, private banking segments;
- Possession of a personal database of relevant contacts among wealthy clients, collectors, entrepreneurs, club or social audience;
- Understanding of the watch market, independent brands, and collectible products.
Personal Qualities
- Energy and initiative;
- Ability to win people over;
- Persistence without being intrusive;
- Tact and high emotional intelligence;
- Ability to work long-term;
- Inner discipline and result-orientation.
What is important to us
We need someone who knows how not just to sell, but to create a circle of the right people, events, and relationships around the brand.
This is a role for someone who loves movement, communication, challenging clients, unconventional approaches, and knows how to be a source of opportunities themselves, rather than waiting for them to appear out of nowhere.
Format
Work in Russia.
The format is negotiable, but the role implies a high level of personal involvement and active “field” work.
Income: fixed part + bonuses / percentages based on results.
Remuneration level is discussed individually.