About the team: We are a support team. Every day we help users work in Bitrix24 and other systems. We are looking for an intern to strengthen the team and help us resolve user requests.
What tasks await you:
- answer user questions about working with Bitrix and other systems;
- create accounts and grant access rights;
- resolve typical requests using ready-made instructions;
- update and expand the knowledge base;
- interact with product teams.
We expect you to:
- be a 3rd or 4th year student or have already received a diploma in a technical, mathematical, or IT specialty;
- be ready to work 40 hours a week;
- be familiar with Bitrix24 at a user level;
- be able to work with MS Office;
- be ready to ask questions and offer solutions;
- have an interest in working in user support.
It would be great if you:
- have already worked in user support.
Working with us means:
- official paid internship;
- internship period is 9 months. If you perform well, we will look for an opportunity to offer you a permanent position;
- clear adaptation, professional mentors, and immersion in tasks from day one;
- an intern community where you can share experiences and support each other;
- equipment for productive work and meal compensation;
- access to the corporate online libraries "MIF" and "Alpina";
- health care: a therapist and a massage therapist are available in the office, there are two gyms with showers, and functional training sessions with a trainer are conducted;
- a comfortable office two minutes from the Belorusskaya metro station: panoramic view of the city center, quiet workspaces, and relaxation areas.
