About the company
KanalServis is a service company specializing in the maintenance of sewage systems in Moscow and St. Petersburg. We perform planned and emergency work, cleaning and flushing of sewage networks, video diagnostics of pipelines, maintenance of pumping stations, and other technical work.
We are currently looking for a strong Operational Head of Sales who will take over an existing system and help the team consistently meet and exceed targets. We have already implemented CRM, BI analytics, a KPI system, regulations, instructions, training, and a knowledge base. Your task is to ensure high-quality daily management, improve managerial discipline, and enhance the team's results.
Responsibilities
- Manage a sales team (8 managers) and ensure revenue and margin targets are met.
- Analyze metrics in the CRM and BI system, identify reasons for deviations, and take corrective measures.
- Control the sales funnel, manager activity, and deal progression through stages.
- Listen to calls, analyze negotiations, and provide constructive feedback for development.
- Participate in large and complex deals, helping managers bring them to completion.
- Organize team training and improve sales quality.
- Establish effective interaction between sales, production, engineers, and other departments.
- Prepare regular management reports for the Head of Sales.
- Gradually take over the main part of the department's current operational management.
What is important to us
- Experience in operational management of a B2B sales department.
- Experience managing a team of 5 or more managers.
- Experience working under the supervision of a Head of Sales or Commercial Director.
- Understanding of key sales metrics: revenue, margin, conversion, funnel, average deal size, and manager activity.
- Proficient use of CRM, BI reporting, and spreadsheets.
- Experience in call monitoring, deal analysis, and employee training.
- Experience interacting with production, engineering, or technical departments.
Experience in technical or service B2B companies, corporate services, facility maintenance, equipment operation or rental, engineering services, and other areas with complex products will be an advantage.
What we offer
- Base salary + bonus (Total compensation upon meeting targets — from 200,000 ₽).
- Full-time employment and a 5/2 work schedule.
- Remote work format.
- A stable, existing department without the need to start from scratch.
- Implemented CRM, BI analytics, KPI system, regulations, and knowledge base.
- Support from the Head of Sales, technical specialists, and support staff.
