In this position, you will:
- Round-the-clock shift duties in the data center on a 2/2 schedule
- Handling and resolving incidents and emergencies with company products
- Diagnosing and repairing server, network equipment, PDU, and storage systems
- Collecting diagnostic data from server equipment (sel, Blackbox, svrlogdumper, etc.)
- Testing hardware components (MemTest86, stress-ng, Ubuntu diag, etc.). Configuration changes
- Performing operations with security tools (Installation and configuration of "Pak Sobol" boards, support for cryptographic tools, log collection, provision of user data)
- Smart Hands services; commissioning, putting into operation and setting up monitoring for server equipment and PDU
- Equipment installation/dismantling
- Keeping equipment microcodes up-to-date, as well as testing firmware for vulnerabilities
- Building RAID arrays
- Accompanying Customer representatives, contractors, and suppliers during operations in the data center
- Equipment inventory in data center machine rooms
What we expect from the candidate:
- Experience with server equipment
- Diagnostics and repair, including using diagnostic software
- Installation of servers, switches, storage systems, routers, network devices
- Interaction with internal and external customers
- Experience with server hardware BMC and BIOS, performing settings, updating microcodes, managing accounts
- Experience using auxiliary tools for server equipment (ipmitool, ipmiview, racadm, etc.)
- Working with documentation (Reconciliation and inventory of equipment during movement in/out of the data center)
- General understanding of data center equipment operation (installation, configuration, networking, commissioning)
- Experience with monitoring systems Grafana, Zabbix
- Readiness to work on a 2/2 shift schedule (day and night shifts)
