HR Generalist

We are looking for an HR Generalist with a focus on project tasks, partner service, and employee experience. In this role, you will support the operation of a unified employer portal, help partners and managers improve the effectiveness of job postings, develop the HR community, coordinate HR processes, and build a systematic approach to handling inquiries from coffee shop and production employees.

We need someone who can simultaneously work with people, processes, and data: carefully analyze requests, structure information, identify recurring problems, and turn feedback into concrete improvements.

we expect

— 2–3 years of experience with HR projects in internal communications, employer branding.

— Experience managing multiple parallel operational processes and inquiries.

— Experience in internal communications: preparing newsletters, instructions, and training materials for different audiences.

— Data collection and analysis skills, ability to identify patterns; proficient in Excel / Google Sheets.

— Ability to build and describe processes, translate chaotic requests into a clear system of actions.

— Communication skills — easily build rapport with partners, managers, and internal teams.

— Empathy and tact — especially when handling employee inquiries and sensitive cases.

— Initiative — propose improvements, not just execute.

— Flexibility — switch between diverse tasks and adapt to changes.

you will

Unified Employer Portal:

— Operational support for partners and managers: accesses, accounts, current issues

— Quality control of job postings and analytics: responses, manager activity, employer page attractiveness

— Recommendations for managers and participation in optimizing the partner's user journey

Drincity HR Community:

— Creation and development of a community of HR representatives from partners

— Organization of webinars, meetings, and best practice sharing

— Gathering feedback and identifying partner needs

Employee Hotline:

— Handling inquiries: classification, escalation of sensitive cases, monitoring deadlines and closure

— Analytics on inquiry topics and trends, providing feedback to relevant teams

— Participation in developing corrective actions for systemic cases

Incentive Programs and Events:

— Administration of bonus accruals: registers, deadlines

— Coordination of corporate and HR events