Technical Support Specialist (call center)

Position: Technical Support Specialist (call center) Company: Victori-Technology City: Astana Employment: offline Salary: 250,000 KZT.

We are involved in automating business processes and building digital platforms.

Vacancy Description: Tasks:

• Receiving and processing customer inquiries by phone, email, and messenger chats
• Registering incidents and working on them with developers (if necessary)
• Identifying typical and atypical issues using the knowledge base
• Compiling descriptions of necessary user actions

Qualification Requirements:

• Fluency in Kazakh and Russian languages
• Education in IT field
• Ability to write basic SQL queries
• Developed communication skills

Conditions:

• Work on the client's premises: right bank, Moskovskaya St.
• 5 days a week from 9:00 to 18:30
• Employment as a full-time employee, probation period of 3 months

Contacts: Telegram recruiter contact