#vacancy #job #work #hiring #looking #support #it **👩🏼‍💼 Position: **Technical Support Specialist / B2B Technical Support Specialist **🎓 Level: **Middle **💪 Experience: **3+ years in IT **🌎 Location: **RF, #Remote **🕗 Employment: **#Fulltime **🇷🇺 Citizenship: **RF (Security clearance) **🌐 Working Timezone: **UTC +3 **🚀 Company: **NeuroVision **💰 Salary: **50 000 – 60 000₽ net per month **✏️ Telegram: **@Tany_Jobs (send CV immediately)

🏅 MANDATORY REQUIREMENTS:

1. Experience in B2B technical support for at least 3 years or experience as a developer / Data Scientist for at least 1 year.
2. Higher education in IT.
3. Ability to work with technical documentation.
4. High level of communication skills.
5. Excellent oral and written communication.
6. High level of responsibility.
7. Availability of a high-performance laptop.

🏆 WILL BE A PLUS: Experience in identity verification / KYC / AML.

🧑🏽‍💻 WHAT YOU WILL DO:

1. Provide relevant answers to all client inquiries in support chats, sometimes by phone.
2. Diagnose and resolve technical issues related to the operation of our products.
3. Analyze situations in identity verification processes (image analysis, basic analytics).
4. Interact with the development team to communicate technical issues and suggestions for service improvement.

⭐️ WE OFFER:

1. Fully remote work format.
2. Only fulltime.
3. Employment according to the Labor Code of the Russian Federation.
4. The company is accredited by the Ministry of Digital Development.
5. Work in a product company.