OSKELLY Group · Moscow · Experience: from 1 to 3 years
OSKELLY is the largest ecosystem for wardrobe management and a leader in the luxury and premium segments. We are developing several business lines in Russia and abroad:
- OSKELLY — an online platform for private sellers and buyers, as well as professional sellers with B2B communication
- OSKELLY Concierge — a concierge service for buyers and sellers: searching for lots upon request and professional assistance in selling and decluttering wardrobes
- own restoration and dry cleaning service
- 2 boutiques in the center of Moscow
- 2 offices — in Russia and the UAE
We are looking for an online sales manager who can build strong communication with clients, work with high-value products, manage transactions from the first contact to purchase, and influence revenue through a personalized approach, upsell, and repeat sales.
Responsibilities
- advise clients on the platform's assortment and OSKELLY services
- process incoming inquiries and support the client at all stages of the transaction
- fulfill personal sales plan and work to increase the average check
- develop and support VIP clients
- create personalized offers, work with upsell and repeat sales
- maintain a client database and record communication in CRM
- interact with related teams: logistics, authentication, client service, and other internal departments
Requirements
- at least 1 year of experience in sales, client service, or luxury retail
- experience in online sales and communication with clients through digital channels: messengers, CRM, social networks
- ability to meet personal sales targets and work according to KPI
- understanding of VIP service principles and high-level client support
- interest in the fashion and luxury segment; knowledge of key brands will be an advantage
- ability to handle objections, retain clients, and build long-term relationships
- fluent oral and written communication
- high level of responsibility, results orientation, and strong client focus
We Offer
- official employment according to the Labor Code of the Russian Federation
- paid vacation and sick leave
- 2/2 work schedule
- extended VHI program
- work with premium and luxury audience
