🚀 We’re Hiring: Head of Retention (iGaming / Casino & Sportsbook)
🌍 Remote | Full-time
We’re looking for an experienced Head of Retention to lead and scale our CRM, Retention & VIP operations across international iGaming markets.
🔹 Requirements:
Proven experience in iGaming (Casino / Sportsbook) — mandatory
3+ years of experience in CRM, Retention, or VIP Management, including team leadership
Strong expertise in player lifecycle management, segmentation, RFM analysis, and reactivation strategies
Experience developing and implementing CRM and retention strategies across multiple GEOs
Strong knowledge of Email, Push, SMS, and Onsite communication channels
Experience managing VIP programs, loyalty initiatives, and bonus campaigns
Solid understanding of Retention Rate, Churn, LTV, ARPU, GGR, and NGR
Strong analytical, strategic, and leadership skills
English and Russian — required
💼 We offer:
Fully remote, full-time position
International Casino & Sportsbook projects
Competitive salary + performance-based bonuses
Opportunity to build and scale retention strategies
Professional growth and a collaborative team
📩 Interested? Send me your CV via DM!
