Head of Sales (LATAM)
Remote
What you will be doing:
- Manage the entire sales vertical (~50 people): Booking/Sales Managers, team leads, QA
- Own the funnel from lead to payment: conversions, CAC, average check, revenue
- Scale the team: hiring, onboarding, coaching, retention
- Optimize CRM, scripts, sales processes, and manager training
- Work closely with marketing to improve lead quality and processing speed
- Implement AI tools for quality control and sales support
Requirements:
- Head of Sales experience in B2C, managing a team of 20+ people
- Proven experience in scaling revenue and building predictable sales processes
- Deep expertise in funnel, CRM, metrics (CAC, conversions, unit economics)
- Fluent Spanish (team and client language)
- English - working level
- Experience in EdTech or international B2C projects - a plus
Structure:
Directly report to COO. Cross-functional interaction with marketing, product, analytics, HR.