Sber is stability, care for the team, and professional growth. We have about 300 thousand employees and 14 thousand branches across the country.

We are looking for a Senior Engineer for Remote IT Support of User Workstations.

processing/resolving incoming requests, consulting bank employees on issues of technical support for automated user workstations (PC/Workstation/Office Equipment/Mobile Devices);
remote resolution of requests for configuring user workstations, installing/configuring software using MS SCCM and remote administration tools (RDP);
interaction with related IT divisions of the Bank and service companies on issues of providing technical support services.

higher/secondary special technical education;
work experience in supporting user equipment in a corporate environment (workstations, infrastructure, IP telephony, etc.);
experience in administering MS Windows 10, MS Office 2010/2016;
experience in working with/administering MacOS/iOS, Android, Linux is welcome;
understanding of the basic principles of building local and global computing networks, the fundamentals of Microsoft network infrastructure;
understanding of the principles of operation of TCP/IP, DNS, DHCP, email clients;
high learning ability and desire to develop in the chosen field, work in a well-coordinated team;
confident and literate speech;
analytical mind, ability to work with a large amount of information;
stress resistance, responsibility, sociability.

official employment;
place of work: Nizhny Novgorod, Akademika Sakharova St., 2a;
salary + bonus (quarterly/annual);
flexible voluntary health insurance (VHI) and life insurance program paid by the Bank;
preferential terms for Sber ecosystem products and bonuses from partners, access to a digital corporate learning platform;
work schedule is shift-based: Mon-Fri 9:00-18:00 (main shift), periodic on-call duty on Sat/Sun, evening/night shifts (14:00-23:00).

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Senior Engineer for Remote IT Support of User Workstations