We are looking for an E-commerce Director for the 12 STOREEZ brand.
Responsibilities:
Own E-commerce:
- Manage online sales through own channels (website, mobile app) in Russia, Kazakhstan, Uzbekistan
- Be responsible for the channel's P&L: revenue, margin, unit economics
- Be responsible for the product development of digital channels (web, iOS/Android)
- Ensure the customer experience from first touch to order delivery
Marketplaces:
- Manage sales on marketplaces in Russia and Kazakhstan (Lamoda, TSUM, and others)
- Be responsible for pricing and assortment strategy on marketplaces while maintaining brand positioning
- Ensure operational efficiency: content, logistics to platforms, analytics
Last Mile & Fulfillment:
- Manage the last mile of delivery for own e-commerce
- Ensure the quality of customer experience during delivery and returns
- Develop and optimize logistics processes
Digital Product:
- Develop digital products: website, app, personal account
- Formulate and prioritize the product roadmap
- Oversee omnichannel initiatives (online-offline synergy)
Candidate Profile:
- E-commerce management experience of 5+ years, with 2+ years at a director level
- Experience managing a channel P&L of 3+ billion rubles
- Experience managing a team of 20+ people with multiple management levels
- Experience with marketplaces as part of a multichannel strategy
- Experience in developing own e-commerce
- Ability to work with product development — ability to set tasks for the product team, prioritize the backlog, evaluate results
- English language proficiency at B2 level or higher
- Strong commercial mindset: ability to calculate unit economics, make data-driven decisions
Advantages:
- Experience in fashion/lifestyle or premium segment
- Experience launching or developing e-commerce in CIS markets (Kazakhstan, Uzbekistan)
- Experience managing last-mile logistics in e-commerce
- Experience in building or transforming an omnichannel model (online + retail)
- Experience in international e-commerce launch or localization
What We Offer:
- Open culture and a team that grows together
- Strong, ambitious product
- Official employment, competitive salary, and performance-based bonuses
- Voluntary medical insurance policy with dental coverage
- Training at the 12 STOREEZ academy, discounts from partners Skillbox, Skyeng
- Discounts on brand products and a birthday voucher
- Hybrid schedule: option to work partly from home
- Comfortable environment: cozy meeting rooms, fruits and aromatic coffee in the kitchen, "Friday is Dog Day," and other nice perks
- Loft-style office at Trekhgornaya Manufaktura: 10-15 minutes walk from metro stations Ulitsa 1905 Goda, Vystavochnaya, Krasnopresnenskaya. From July — a new office located in the Skolkovo Innovation Center
Interview Stages:
- We will contact you to schedule a convenient interview time
- In the HR interview, we will discuss your goals and experience
- In the interview with your future manager, you will discuss tasks and priorities, and learn about the work process
- In the interview with the hiring ambassador, we will assess value alignment
- We will request references from your previous employers
- We will send you an offer
