We are looking for an E-commerce Director for the brand 12 STOREEZ

What you will be doing:

Own E-commerce:

• Manage online sales through own channels (website, mobile app) in the RF, Kazakhstan, Uzbekistan
• Be responsible for the channel's P&L: revenue, margin, unit economics
• Be responsible for the product development of digital channels (web, iOS/Android)
• Be responsible for the customer experience from first contact to order fulfillment

Marketplaces:

• Manage sales on marketplaces in the RF and Kazakhstan (Lamoda, TSUM, and others)
• Be responsible for pricing and assortment strategy on marketplaces while maintaining brand positioning
• Be responsible for operational efficiency: content, logistics to platforms, analytics

Last Mile and Fulfillment:

• Manage the last mile of delivery for own e-commerce
• Be responsible for the quality of customer experience during delivery and returns
• Develop and optimize logistics processes

Digital Product:

• Develop digital products: website, app, personal account
• Formulate and prioritize the product roadmap
• Oversee omnichannel initiatives (synergy of online and offline)

Candidate Expectations:

• E-commerce management experience of 5+ years, including 2+ years at the director level
• P&L channel management experience of 3+ billion rubles
• Team management experience of 20+ people with multiple management levels
• Experience working with marketplaces as part of a multichannel strategy
• Experience developing own e-commerce
• Ability to work with product development — ability to set tasks for the product team, prioritize the backlog, evaluate results
• English language proficiency at B2 level or higher
• Strong commercial thinking: ability to calculate unit economics, make data-driven decisions

Will be an advantage:

• Experience in the fashion/lifestyle or premium segment
• Experience launching or developing e-commerce in CIS markets (Kazakhstan, Uzbekistan)
• Experience managing last-mile logistics in e-commerce
• Experience building or transforming an omnichannel model (online + retail)
• Experience with international e-commerce launch or localization

The company offers:

• An open culture and a team with whom you can grow
• A strong, ambitious product
• Official employment, competitive salary, and performance-based bonuses
• Voluntary medical insurance policy with dental coverage
• Training at the 12 STOREEZ Academy, discounts from partners Skillbox, Skyeng
• Discounts on the brand's products and a birthday gift certificate
• Hybrid schedule: option to work partly from home
• Comfortable environment: cozy meeting rooms, fruit and aromatic coffee in the kitchen, "Dog Fridays" and other pleasant perks
• Loft-style office at Trekhgornaya Manufaktura: 10-15 minutes walk from metro stations Ulitsa 1905 Goda, Vystavochnaya, Krasnopresnenskaya. Starting in July, a new office located in the Skolkovo Innovation Center

What stages you will go through:

• We will contact you to schedule a convenient interview time
• In an interview with HR, you will discuss your goals and experience
• In an interview with your future manager, you will discuss tasks and priorities, and learn about the workflow
• In an interview with the hiring ambassador, we will assess your cultural fit
• We will request references from your previous employers
• We will send you an offer