#vacancy #remote #CRM #remote #iGaming ** Vacancy**: Senior CRM Manager (iGaming) Work format: Remote (everywhere except Russia) Salary range: Discussed ** About us**: International iGaming holding, operating in tier-1 markets. Within the ecosystem, we have our own online brands, a platform for launching and managing iGaming projects, as well as solutions in development, payments, and gambling.

Responsibilities: — Set up and maintain trigger communications: technical emails/SMS, segmented flows — Create and update promo campaigns — Assemble bonuses, tournaments, wheels of fortune, and lotteries in the backend — Monitor retention metrics and launch promotions based on them — Analyze campaign results and assign tasks for analytics

We expect from the candidate: — CRM / Retention experience of 2+ years in iGaming — Practical experience in launching multichannel campaigns in Customer.io (email, push, SMS, in-app) — Ability to segment and personalize for different player categories — Understanding of retention and monetization metrics: LTV, churn, ARPU, ARPPU — Skill in campaign analysis, working with reports and A/B tests — Attention to detail, systematic approach, ideas for engagement — Confident use of AI (Claude, ChatGPT)

Will be a plus: — English from B2 — Basic Figma__

Conditions: — Remote work format and flexible schedule; — Competitive salary + performance-based bonuses; — Opportunity to influence the product and make independent decisions; — A team of professionals with whom it is interesting to grow.

Contact: @hr_gen