CRM/Retention Manager | iGaming | Remote

We are looking for a CRM/Retention Manager to join our team that creates real-money casino products. We need someone who can not only launch email campaigns but also build a retention system: segments, triggers, promotions, bonuses, A/B tests, and everything that affects retention, churn, LTV, ROI, and reg2dep.

What's important:

• 4+ years of experience in CRM/Retention in iGaming
• Experience with LATAM and EU markets
• Understanding of CRM systems, ideally Customer IO
• Strong understanding of bonus economics and its impact on NGR/LTV
• Confident work with analytics, cohorts, and A/B tests.
• Hands-on approach

What we offer:

• Remote-first format
• Full ownership of the CRM/Retention direction
• Quick decisions without unnecessary bureaucracy
• 🔥 Strong team and real-money gaming product

If this sounds like you — write to me in DM, I'll tell you the details