Retail Network Manager (RSM)

Zielinski & Rozen is a niche perfume brand whose history began in 1905. The brand's story is also the story of a family. Today, Zielinski & Rozen is headed by the sole perfumer and ideologue Erez Rozen, who continues the traditions of his great-grandfather, a pharmacist who created fragrances back in the early 20th century.

Requirements:

• Experience managing multiple stores simultaneously for 2+ years;
• Experience managing a team of 30+ people;
• Knowledge of key retail metrics and ability to work with them;
• Experience in budget management and financial indicators;
• Strong analytical skills and ability to make data-driven decisions;
• Skills in training, mentoring, and employee development;
• Willingness to travel and multitask;
• Leadership, entrepreneurial qualities, result-oriented approach;
• Advanced proficiency in Excel, PP, 1C.
• Experience in luxury, beauty, fashion, or premium retail will be an advantage.
• Experience in implementing changes and project management will be an advantage.

Responsibilities:

1. Retail Store Management ∙ Fulfillment of sales plans and key commercial indicators for entrusted network stores; ∙ Budget planning, setting, and monitoring store KPIs; ∙ Analysis of sales, average check, UPT, and other performance indicators; ∙ Development and implementation of measures to increase turnover and profitability of stores.

2. Operational Management ∙ Ensuring compliance with brand standards and a high level of service; ∙ Conducting regular store audits and field visits; ∙ Control of cash discipline, inventory, merchandise accounting, and operational processes; ∙ Participation in automation and standardization of retail processes.

3. Personnel Management ∙ Building an effective team of managers and consultants; ∙ Recruitment, onboarding, training, and development of employees; ∙ Conducting regular employee performance appraisals; ∙ Formation of a talent pool and development of internal talent.

4. Customer Experience and Sales Development ∙ Improving service quality and customer experience; ∙ Monitoring compliance with service and sales standards; ∙ Implementation of measures to increase customer retention.

5. Network Development ∙ Participation in opening new stores and launching temporary pop-up projects; ∙ Interaction with contractors, landlords, and related departments; ∙ Scaling successful practices and implementing new projects in retail.

6. Analytics and Reporting ∙ Preparation of management reports for leadership; ∙ Analysis of commercial indicators for entrusted stores; ∙ Sales and merchandise needs forecasting.

Conditions:

• Work in a team of professionals.
• Employment according to the Labor Code of the Russian Federation.
• 5/2 work schedule, full-time.
• Competitive salary (fixed salary and bonus based on sales plan achievement).
• Personal discounts on company products.
• Sport&Spa program.
• Corporate sports, cultural, and charitable events, including providing complimentary tickets to theaters and museums.
• Cozy office located at: Moscow, m. Pionerskaya, Samokatnaya St. 4, building 6.