6 days ago
200,000 – 250,000 RUB
per month
Reach out directly about this role
Grade
Senior
Experience
from 5 years
Work Format
Hybrid
By country
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Looking for a specialist CRM Bitrix24 business-analyst Moscow hybrid B2B
CRM Consultant / Business Analyst / Methodologist / CRM Architect
Compensation: 200,000 – 250,000 ₽ Location: strictly Moscow Format: hybrid Duration: 3–6 months Platform: Bitrix24 / 1C-Bitrix (experience is desirable, but not mandatory)
📋 Responsibilities:
— Audit of CRM and BDM processes, description of AS IS / TO BE — Design of stages, statuses, roles, checkpoints, and deadlines — CRM entity model: lead, deal, application, forecast, vendor, product, direction, subcontractor — Vendor and subcontractor approval processes — Logic for deal flow, notifications, escalations, and holds — Employee and manager KPIs — Requirements for funnels, reports, dashboards, and personal accounts — Requirements for CRM enhancements — Work with the implementation team and author's supervision
📋 Requirements:
— Experience with CRM projects – from 5 years — In the role of consultant / analyst / methodologist / architect – from 2–3 years — 2–3 projects of CRM implementation or deep redesign — Design of B2B sales, BDM, account management, or presale processes — Interviews and working sessions with the business — Translation of business tasks into processes, requirements, and specifications for developers — Funnels, statuses, SLA, KPI, management reporting — BPMN or similar notation — Understanding of CRM architecture and entity relationships
🙋 Personal qualities:
Independent and proactive: identifies problems independently, proposes solutions, brings them to completion, works with incomplete requirements, does not say "it's impossible" but looks for a workable solution. Able to organize work around themselves.
➕ Bonus points:
— Bitrix24 / 1C-Bitrix implementation — Smart processes, robots, triggers, Bitrix business processes — CRM integration with ERP and BI — System integration or complex B2B sales
🎯 Result: target CRM model – processes, roles, entities, KPIs, funnels, reporting, and automation requirements.
❗️ A Bitrix administrator is NOT needed. A consultant is needed who can independently understand the problem, propose a solution, and see it through to implementation.