We are looking for a talented Account Manager for our team.

Soft Media Group is a digital integrator. We work on projects for large businesses and the government, launch new initiatives and startups. Millions of people use our projects daily. We are actively growing and developing, using a modern tech stack and dislike bureaucracy :)

What you will do:

— Client Interaction and Pre-Sale: Participate in pre-sale meetings with sales managers, handle initial incoming requests, brief clients, gather requirements, and prepare commercial proposals and estimates;

— Project Management and Documentation: Full project support in various interaction formats (independently or in a team with junior managers, PMs, team leads), preparation, approval, and signing of project documentation;

— Client Base Development: Identify opportunities for up-sale and cross-sale, focus on retention and renewal of support and license agreements;

— Financial Administration and Control: Maintain client history and sales funnel in CRM (Bitrix24), record communications, monitor deal stages, and ensure timely payments from clients;

— Analytics and Reporting: Monitor project status, update data in accounting systems, and prepare reports on current activities.

What we expect from the candidate:

— At least 1 year of experience as an Account Manager in IT;

— Experience with Content Management Systems (CMS) such as Bitrix, WordPress, Joomla, Drupal;

— Ability to plan and coordinate the work of development teams and control deadlines;

— Excellent oral and written communication skills, ability to work with clients;

— Meticulousness and attention to detail — the ability to spot discrepancies in reports before they become problems.

Will be an advantage:

— Knowledge of SEO and marketing basics will be an advantage;

— Solid understanding of Agile methodologies and experience applying them in projects;

— Experience with integrating any services (e.g., acquiring, payment, delivery, CRM).

What we offer:

— Accredited IT company;

— Hybrid work format at Paveletskaya metro station;

— Flexible start of the workday until 10:30 AM;

— Employment according to the Labor Code of the Russian Federation, salary payments twice a month; Base salary + KPI;

— Voluntary Medical Insurance (DMS) with an extended program;

— Welcome bonus upon joining, onboarding support, performance reviews;

— Monthly team events, pizza/sushi day in the office, lunch card, and corporate discounts;

— Free English language courses and professional development training;

— Corporate football, volleyball;

— We have an individual career track for growth within the company.

🔗 How to apply:

Apply by attaching your resume and (preferably) a short cover letter to: a.shipovskaya@softmg.ru or @angships