Customer Relationship Specialist (Intern)

Our team develops high-potential clients for Yandex Advertising. We communicate directly with clients and help businesses use our products effectively. We work with small and medium-sized businesses — the most promising segment of the Russian market, which is growing year after year.

What tasks await you

Developing client relationships You will act as a personal manager and build long-term relationships with existing clients, advise them on new products, and increase the volume of advertising investments through phone and Zoom negotiations (without travel and offline meetings).

Interaction with teams You will frequently communicate with colleagues within Yandex. For example, collaborate with analysts to assess advertising success, and with the tech support team — to resolve complex technical issues for clients.

Internal projects You will be able to influence internal team processes, propose bold ideas, and participate in projects that will help increase sales and improve customer satisfaction levels.

We expect you to

• Have completed a bachelor's degree or specialist program in "Marketing", "Management", "Advertising and Public Relations", "Economics" or any other field that teaches communication skills
• Be willing to work at a Yandex office
• Be willing to dedicate 40 hours per week to the internship (5/2 schedule)
• Have experience working with Yandex Direct or be ready to learn about our advertising products

Working conditions

• Official internship or university practice registration
• Offices with comfortable work areas, cozy relaxation spots, and coffee points for peaceful breaks
• Meal allowance for in-office dining or at nearby establishments
• Cool communities and interest clubs, Random Coffee, and many special offers for employees from our partners