#vacancy #fulltime #worldwide

🧑‍💻Vacancy: Head of Retention (Tier-1, iGaming)

We are looking for an energetic and results-oriented Head of Retention to build a customer retention department from scratch in our fast-growing and ambitious iGaming company. If you have deep expertise in Tier-1 markets, a passion for data-driven growth, and a desire to scale your own CRM system, we will be happy to see you on the team.

🚀 Key Responsibilities

Building a customer retention department from scratch based on our proprietary CRM platform. Developing and implementing comprehensive strategies to maximize user retention and reactivation across different GEOs. Managing communication across all channels: Email, SMS, In-App, Web-Push, WhatsApp, Telegram. Audience segmentation, building personalized scenarios, conducting A/B tests, and turning insights into revenue.

🚀 Requirements

Hands-on experience with Tier-1 markets is mandatory. 2+ years in the iGaming industry, with at least 1 year in a Head of Retention or similar leadership role. Ability to build business reports (funnels, segments, communication chains) and make data-driven decisions. Experience in team building, hiring employees, and implementing effective motivation systems.

🚀 We Offer

Work in an international Tier-1 iGaming environment. Remote format with flexible hours. Competitive compensation and performance bonuses. Opportunity to influence global marketing strategy and scale a Tier-1 product. A friendly, multicultural team.

💌 Interested? Contact us directly via Telegram: @mrn_recruiter