WineWood Moscow is looking for a boutique hotel manager who will take full responsibility for the hotel product — from economics and occupancy to the quality of stay and the personal experience of each guest.

WineWood is not a classic city hotel. It is a complex of mansions on Krasnaya Presnya, combining a boutique hotel, the Cépage restaurant, spaces for private and business events, gastronomy, and its own cultural environment.

Therefore, we are looking for not just a strong hotel operator, but a hotel owner, capable of making a stay one of the reasons to return to WineWood.

What you will do

• be responsible for the daily operational activities of the boutique hotel;
• manage Front Office, Housekeeping, and all services that affect the guest experience;
• control occupancy, ADR, RevPAR, revenue, and operational efficiency;
• manage the room inventory, rates, and sales channels in collaboration with the commercial team;
• develop the share of direct bookings and repeat guests;
• monitor OTAs, ratings, reviews, and the hotel's online presence across digital channels;
• build a personalized guest journey — before arrival, during the stay, and after departure;
• work with feedback and transform it into concrete product changes;
• formulate and control service standards;
• personally work with difficult and VIP guests;
• recruit, train, and develop the team;
• manage schedules, payroll, and departmental efficiency;
• control the condition of the room inventory, technical issues, and housekeeping quality;
• work with the budget, P&L, and regular management reporting;
• find additional revenue streams within the hotel product;
• integrate the hotel with the Cépage restaurant, WineWood events, and other complex services;
• create offers that encourage guests to visit WineWood not just for an overnight stay, but to experience a specific scenario.

What we offer

• an independent management role with direct influence on the product;
• a small boutique hotel instead of a cumbersome corporate hotel structure;
• the opportunity to change processes, standards, and the hotel product itself;
• work within the developing hospitality complex WineWood Moscow;
• close interaction with the restaurant, event direction, and other WineWood products;
• the opportunity to implement your own ideas and test them quickly in practice;
• a competitive income level;
• a fixed component + motivation linked to the hotel's results.

Who we are definitely NOT looking for

We will not consider someone for whom hotel management primarily involves:

• checking checklists;
• creating schedules;
• responding to reviews;
• adhering to formal standards;
• waiting for approval for every decision.

All of this should work flawlessly, but it is the basic level.

We are looking for a person who can view the hotel as their own business and their own home simultaneously.

In your application, please briefly describe:

1. What kind of hotel you managed and what results you were responsible for.
2. What metrics you managed to improve.
3. What you would study first upon joining the WineWood boutique hotel.
4. Which hotel project in Russia or worldwide you consider a benchmark for product quality — and why.