Project Manager for Client Experience

Our team is looking for a project manager who will act as a link between multiple streams, businesses, and teams.

You will manage a large portfolio of diverse initiatives—from automation and quality to budget and new technological directions—be responsible for leading several projects simultaneously, maintain focus, conduct negotiations, and bring projects to completion.

What tasks await you

Managing the project portfolio and supporting status transparency Consolidate the entire project landscape across streams of different business directions. Form and maintain a unified status for projects: goals, deadlines, commitments, risks, issues. Ensure regular and clear communication for project participants and key stakeholders.

Advancing cross-functional initiatives Launch and support a large number of diverse projects. Build agreements in conditions of complex intersections of interests. Push projects through the process, synchronization, and decision-making.

Budgeting, automation, and strategic initiatives Work on cost optimization: expediency, logic, reductions. Support and develop automation initiatives across all streams. Consider strategic priorities and the quality of client experience.

More about product development at Yandex — on the channel Yandex for Products

We expect that you

• Have worked in consulting or other companies and are accustomed to managing complex, ambiguous projects
• Have managed meta-projects: built processes, synchronized teams, and consistently pushed initiatives forward
• Have managed large cross-functional projects with a large number of stakeholders
• Are skilled at working under conditions of complex agreements between teams and finding a balance of interests
• Are capable of leading several diverse projects in parallel without losing focus and quality
• Are able to structure, gather a holistic picture, and make it transparent for the business
• Speak English at a working level
• Use AI tools to increase the efficiency of your work