Technical Support Specialist (ServiceDesk 1L)

Full-time employment.

What you will be doing:

• Receiving inquiries from users and employees of the Company's internal departments;
• Checking the completeness and correctness of data in inquiries;
• Classifying and routing inquiries in accordance with current regulations;
• Monitoring SLA compliance in handling inquiries.

What is important to us:

• Ability to quickly process incoming information;
• Desire to develop in IT;
• Results-oriented.

What we offer:

• Official employment with an accredited IT company;
• Training and mentoring system during adaptation period;
• Comfortable office at the address: 150/1 Avrora St.;
• Extended social package: voluntary medical insurance, fitness compensation, partner discounts;
• Exclusive salary project for employees;
• Corporate knowledge base: courses, online library, trainings, and meetups for developing hard and soft skills;
• Opportunities for professional growth in an IT company without prior experience;
• Modern corporate culture, where life is non-stop.